Read how Robert Mack helped David & Crystal buy their first investment home at $22,000 less than appraised value! Irvine Real Estate – Irvine Homes for Sale

by Robert Mack on January 16, 2011

in Buyer Testimonials, Buyers, Testimonials

Dear Robert,

We want to thank you again for helping us find our first investment home!  After you helped us find our first home, we knew you were the right guy for our next one as well.  As always, you are very patient and dedicated to your clients.  It really shows how much you care by the amount of time you are willing to devote to our needs.

With us looking for this new home, you had to switch hats with our needs as an investment home.  Our Needs as an investment home were very different from what we wanted in our first home.  You helped us along the way on making us realize what we really wanted in this new home and what our goals were for this home.  You understood our needs as well and were able to accommodate them.

As always, you are very patient with our decisions.  You never gave us any pressure and always welcomed different ideas.  You have always made yourself available to us at different times of the day to show us the properties and to fill out the paperwork.  You explain the paperwork to us well so we understand everything.  You are always on top of things when we were in escrow to make sure everybody was helping us close on time.  You even became the middleman to communicate between all the different parties when it wasn’t even your job to do so.  We have closed escrow now and you are still very involved with us to make sure we are doing okay with this property and able to achieve the goals we have set.  This shows how much interest you have with your clients.

With your experience and knowledge, we were able to find the right home for our needs.  We are very grateful to have you help us along every step of the way and we know that you deliver this good service to each and every one of your clients.  We know we will be looking for more investment homes in the future and we will definitely need your help again.  We have no problem with recommending you to our friends and family when they are also looking for a  home in the Orange County area.  Again, thank you so much for your help and efforts with this new purchase.  We couldn’t have done it without you!


David & Crystal Chan

Irvine, Orange County

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