Another Satisfied Client Testimonial – The Graf’s – Irvine Real Estate – Irvine Homes

by Robert Mack on November 19, 2010

in Buyer Testimonials, Buyers, Testimonials


Dear Robert,

We wanted to formally acknowledge the enormous help, forthrightness and honesty you provided us with throughout the last two years of our home buying experience. We are happy in the new home you helped place us in and would like to take a moment to recollect on how it all happened.

Let’s take you back to the summer of 2007 when we first started looking with you. You were hesitant to push us toward a sale knowing full well the market had only to fall in price and that we would be better off waiting it out another 6 to 12 months. Also you mentioned that there weren’t too many incentives for first-time homebuyers at the time and that because of the mortgage industry’s troubles we were better off waiting it out…in retrospect, great advice.

After we returned to the market in early 2009 after a year and a half hiatus we found that real estate prices in Orange County had fallen significantly and that the government was now pushing first-time homebuyers to the market. We remembered when you sent us the email showing us listings in the OC markets we could now afford which two years ago seemed unreachable. Almost every other weekend we would have you line up four to five homes to view which we wouldn’t have more than a, “I guess it’s OK” for you, yet you still remained poised and patient, we truly appreciated that. And when we finally found the home we wanted and made an offer we (and yourself) were beside ourselves when the offer was accepted (especially since it was our first offer since we started looking!). It was because of the relationship we built with you that steered our decision making toward the right home and seamless buying process, we thank you for that as well.

You once said, “I never want to push a sale on prospective buyers, I research and deliver the facts and let the buyers make an informed decision.” Robert, if you continue down this path you are assured success, because it’s not how many sales you push to outdo yourself and competitors that make you successful. It’s the revolving door of clients that keep coming back to you because of how you treated them. Thank you again and all the best to you and your family.

Sincerest Regards,

Ricardo, Angela & AddieJ Graf

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