My husband and I could not be happier with the Robert Mack Group! We have been using Robert and his team since our first FHA purchase back in 2011 and we couldn’t be happier. Robert is always prompt and makes the process as easy and hands off as possible for us. When we decided to sell our property, Robert promptly set up an in home meeting with us and set us up with a painter and stager, who did a wonderful job! He then marketed our property on multiple fronts and set up an open house. We got multiple serious offers right away and started escrow within two weeks!! There was a problem between the buyer and getting FHA approval through the HOA, but Robert was on top of the issue right away and got it solved as quickly as possible. We didn’t have to do a thing. Escrow was mainly conducted via digital documents, which really made the process convenient for us and our busy schedules. Our home was sold at asking price and my husband and I are very happy in our new home. We look forward to using the Robert Mack Group when we are ready to purchase again! Highly recommended.
Robert and his Team where on point through my entire process “twice”! Had to list my families property twice once we found out that we had to go through Probate!!! Between the listing Agent, the Selling Agent and the Escrow Company, I could not have asked for a better team! Please consider the Robert Mack team for your next purchase! They are there for you from the start to the finish and will be there for you all the way through the process.
During the process of selling my condo, I always felt like a top priority for Robert. He responded quickly to calls, texts, and emails. Robert knows the local market inside-and-out, and his advice was always right on the mark. I needed recommendations to repair, paint, re-carpet, and stage the unit, and Robert provided excellent referrals for each task. When I ran into a potential delay with one contractor, Robert personally intervened to get things back on track. We met our goal of listing the unit on time. Within a week it was under contract and closed shortly thereafter. Robert is a strategic and assertive negotiator, and I’m confident I received the best price possible in the compressed timeframe I required. I’d ask Robert to represent me again in a heartbeat, and I highly recommend him to others