After Robert and Tania helped us find and buy our home in Anaheim Hills, we contacted them to see if they would be interested in helping my husband’s mom sell her unit in Laguna Woods. Mind you, this is a retirement community with some pretty strict rules about what can and cannot be done when a unit is sold within the community. With that in mind, Robert decided to take on the challenge, even though he had never sold in Laguna Woods before. Right out of the gate, he was eager to learn the ins and outs of what it took to work as an agent inside this community, and since he has such a wonderful personality, he was able to work flawlessly with the buyers agent and the only escrow company that is allowed to deal with Laguna Woods properties. Once again, everything went very smooth and escrow closed on the very day we were told it would! As well, and questions we had, Robert answered them very quickly, as we never waited longer than 24 hours for him to respond either via a phone call, text, or email. If you truly want outstanding service, either selling or buying a home, you definitely want to get a hold of Robert and Tania. We have already told them that when we retire and move to Arizona in nine years, they will be the ones to sell our house.
Robert and Tania Mack were the real estate agents we used when moving to the OC from San Diego. We were so thrilled with them!
I met Robert when I called him to see a property that looked interesting to me in Irvine, Ca. He met me that day and immediately I liked him! He was just so down to earth, friendly and knowledgeable! We made an offer on the property that day but then our house in San Diego fell out of escrow and we had to forget about the property Robert had shown us.
Over the next year Robert kept in touch with us. He was never pushy or aggressive. We were happy to stay in touch with him. The moment I met Robert, I knew he was the agent we wanted to use for our move to Orange County. Meeting Robert and Tania was a gift! Knowing Robert and Tania removed any anxiety about finding a confident and trusted real estate agent when moving to a place where we did not know anyone!
Finally the time was right and our house in San Diego sold. We called Robert and Tania and set up an appointment to see different properties. We fell in love with the first one that we saw and we bought it!
Robert and Tania made the purchase of the property a breeze! They were always on time, they were always prepared and they were always so pleasant and friendly. Questions were answered immediately, phone calls were returned within minutes. They are a wonderful team! Both of them are dedicated to serving their clients with the utmost degree of professionalism.
They are PERSONABLE, PROFESSIONAL and PERFECT! We would recommend them 100% to anyone who is looking for outstanding real estate agents. I do not have one negative comment to make about working with Robert and Tania Mack. THEY ARE SIMPLY THE BEST!
Maggie and Bill Tucker
Before we met Robert & Tania, we had worked with a few realtors but for some reasons, things did not work out. We were looking for an agent who could understand the first time homebuyer’s needs, have knowledge about the location and can negotiate well. In a couple of visits/discussions with Robert and Tania, my wife and me were convinced that they would be right agents for us. And it did turn out to be true. ? We would like to provide our feedback on the following criteria’s: Agent for first time homebuyer: For a first time homebuyer, buying a house is an overwhelming task. My wife and me were very apprehensive in the beginning and had a lot of queries. Robert & Tania were always available to answer our queries and in fact, they did a good handholding for us till the closing. They are very knowledgeable and professional team. They made our home buying journey very comfortable. There were some stressful moments for us, but they would always provide good guidance and solutions to our problems. Negotiations: Robert’s assertiveness helped us in negotiating with the seller’s agent very well. He convinced the seller’s agent for a counter offer, due to which we were able to close the deal. Knowledge: Rob and Tania have very good knowledge about the local market. They understand the client’s requirements and will provide unbiased opinion about the properties & location. Responsiveness: Rob and Tania both are very approachable and they take their work very seriously. They used to reply to our emails or text as early as possible. Tania was always ready to show us properties even if we gave her short notices. It was fun working with them and If you are looking for an agent, we highly recommend Robert and Tania.
Kishor & Harneet